Shipping Policy

Last updated: September 11, 2026

WHERE WE SHIP FROM

ClosetShop products are shipped from our fulfillment center based in the United States (US).

PROCESSING & DELIVERY TIMES

• Processing: Orders are prepared and dispatched within 1–2 business days.

• Delivery: Orders typically arrive within 5–10 business days after dispatch, depending on your location and customs clearance.

• Expedited shipping: When selected at checkout, expedited shipping reduces delivery time where available.

All delivery times are estimates and are not guaranteed. Shipments are not dispatched on weekends or public holidays.

IF WE CAN'T SHIP ON TIME

If we are unable to ship your order within the time stated (or within 30 days if no time is stated), we will notify you and offer you the choice of continuing to wait or receiving a full refund.

TRACKING

A tracking number is emailed to you once your order ships. You can also track your order on our Track Order page.

ADDRESS CHANGES

Address changes can be made until 11:00 PM (PT) on the day the order is placed. Email support@closetshop.store as soon as possible for help. Alternate delivery addresses (different from the billing address) are accepted.

CONTACT

Email: support@closetshop.store
Phone: +1 659-226-5965
Hours: Monday–Friday, 9 AM–5 PM ET